REFUND & CANCELLATION POLICY (EU-compliant)
Last updated:
Nov 25, 2025
1. Subscription model
Roviso operates on a subscription basis.
Fees are charged at the interval selected (monthly or yearly).
2. Free trial
If a free trial is offered, you can try the Service at no cost during the trial period.
At the end of the trial, the paid subscription begins automatically unless canceled beforehand.
3. Cancellation
You may cancel your subscription at any time.
Your account will remain active until the end of the current billing period.
4. Refunds
Roviso does not provide refunds for:
partial subscription periods
unused time
failure to cancel before renewal
suspensions due to violations of the Terms of Service
fraudulent or harmful activity
breach of platform rules or misuse
This applies to both monthly and annual plans.
5. Account suspension and refunds
If your account is suspended for:
illegal activity
unsafe behavior
suspicious activity
harmful content
policy violations
interference with platform integrity
No refund will be provided for the remaining subscription period.
6. Billing disputes
If you believe there is a billing error, contact support@rovi.so within 14 days so I can assist.